Quality Control

Whether your cleaning requirements are large or small, simple or complex, we guarantee to provide you with the very highest service standards. Expert cleaning is accredited with quality standard to give you the added assurance of consistent quality checks and on-going efficiency improvements.

Our contract managers continually assess our performance against targets which are agreed with you and provide reports which enable you to monitor our ongoing efficiency and improvements.

We are constantly looking at new ways of cleaning and this, together with our valuable experience of a wide range of operational methods and our highly trained staff, enable us to provide you with a service solution, formulated especially for your business, which is second to none.

Training

We understand that to obtain the very best standards in cleaning and support that our prestigious customers demand, we need the very best people.  Each of our staff undergoes a rigorous vetting process and we take appropriate measures to ensure they meet the highest possible criteria.

Our comprehensive training programmes and concierge-style culture, which is akin to that of many high profile organisations like ours, help to ensure that our staff remains motivated and professional at all times.  And our Investor in People status is a clear demonstration that we encourage our employees to further their development and gain recognised qualifications in areas such as customer care and Health and Safety.

We have a dedicated Training Manager who is responsible for ensuring that everyone at expert cleaning, from our managers to our operatives, are given the tools they need to contribute to the highest possible levels of service.

At Expert cleaning we are proud to have our own window cleaning team when many other companies are subcontracting this specialist work.  We can give you the assurance that our cleaners are continuously trained and their competence tested at national, trade organisation and company levels resulting in a safety training regime which is robust, reliable and sustainable.